YBPYJ Shipping Policy
1. Shipping Locations
We proudly ship to customers worldwide. If you have any questions about your location, please contact our support team.
2. Processing Time
All orders are processed within 1-3 business days. Please note that processing times may be longer during peak seasons or promotional events.
3. Shipping Methods
We offer various shipping options, including standard and expedited shipping. During checkout, you can select your preferred shipping method based on your needs.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We occasionally offer free shipping promotions, which will be clearly indicated on our website.
5. Delivery Times
- Domestic Orders: Typically arrive within 5-10 business days.
- International Orders: Delivery times vary by destination, generally ranging from 7-21 business days.
6. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s site.
7. Lost or Stolen Packages
If your package is lost or stolen, please contact us immediately. We will assist you in filing a claim with the shipping carrier and finding a solution.
8. Customs and Duties
For international orders, customs fees and duties may apply depending on your country's regulations. These fees are the responsibility of the customer.
9. Issues with Your Order
If you receive an incorrect or damaged item, please contact our customer support within 7 days of delivery for assistance.